I certify that I am NOT PROHIBITED from possessing or renting a firearm.  I understand that making a false oral or written statement or the exhibiting of any false or misrepresented identification with respect to this transaction is unlawful and that I will be held liable.

The use of alcohol or drugs is not permitted, anyone suspected to be under these conditions will be reported to law enforcement. Anyone with alcohol on their breath or who appears to be impaired in any way (including impairment from prescription or over-the-counter drugs) will not be permitted to participate in any firearms training activities. The decision as to whether a shooter is impaired will be made at the Range Officer’s SOLE DISCRETION and may not be challenged.

Expectant or pregnant women, or nursing mothers require written approval from a primary care physician clearing you to participate in any course offered due to possible exposure to lead and load noise.

No visitors or guests of any kind are allowed.  Only class participants are allowed in the classroom and range area.

If you leave on your own or for a medical reason, you will NOT be refunded for the course or allowed to reschedule and you will not be given credit for completing the course. 

License to Carry Range Portion

A $25 fee will apply if you fail and need to retake the range portion qualification of the LTC Class. 

NRA Instructor Course

Students who do not demonstrate proper knowledge, skills and attitude can be dismissed from the course. Failure to pass a written test or range qualification can also result in dismissal from the course. There is no retaking of the written test or range qualification portion (after the allowable opportunities as per NRA guidelines) for these courses. You will have to re-register and pay the full course fee to attempt certification. Safety violators will be banned from coming back.

Student Dismissal

Operation Shield reserves the right to dismiss or remove any student from any course under reasonable circumstances without the ability to reschedule or a refund.

Event Age

You must be 18 or older, with proper Identification, to attend our courses with the exception of Hunter Education. If a minor, under the age of 18 years, I understand a PARTICIPANT parent or legal guardian MUST be present. You can be denied entry into any of our courses, for any reason, at any time.  You agree to never use the skills learned at our events for unlawful activity.


Operation Shield may contact you by means of e-mail or by any other method in which you have provided to Operation Shield, including phone numbers and/or mailing addresses.

By signing up for our newsletter, you agree to receive marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Links to Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Operation Shield

Operation Shield has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Operation Shield shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


You agree to indemnify, defend, and hold harmless Operation Shield, its officers, employees and/or suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account by you or any other person accessing the site using your Internet account or accessing your account via your internet connection and/or IP address.


The above terms and conditions may be changed and/or terminated by Operation Shield without notice at any time, for any reason, when applicable by law.

Fee Changes

Operation Shield, in its sole discretion and at any time, may modify the course fees. Courses can’t be sold or transferred to other individuals. 


Operation Shield proudly supports our nation’s bravest men and women of the Armed Forces, Veterans, Law Enforcement and First Responders with a 10% discount on our courses.  Use discount code “hero10” at checkout, restrictions may apply. MUST SHOW ID AS PROOF AT EVENT!

Active Coyote Arms Members get a 10% off courses. Use discount code “coyote10” at checkout, restrictions may apply. MUST ENTER MEMBER NUMBER AT CHECKOUT!

We provide a 5% off discount to law abiding citizens. Use discount code “lawabiding” at checkout.

Discount restrictions:

Failure to show ID at the course as proof when using HERO10 discount will result in the dismissal from the course and no refund will be given. The discount is only valid for the actual person with valid ID not dependents or friends. Failure to provide an active Coyote ARMS membership will result and charging the discount difference at the course or reactivating membership with the range. The discount is only valid for the actual member not guest.

Discount not valid on the following courses, any LTC course, Handgun Fundamentals/Basic Pistol course, private courses, Hunter Education or any NRA Course. Not valid with any other offer or discounts. Discount only valid for the individual that rates the discount.  Must present proof that validates the discount. Failure to show proof will result in the discount being removed and must pay full price. 

If you purchased an event prior to a sale or did not realize there was a sale or a discount, we do not offer retro-active discounts for courses, so we will be unable to provide you a refund for the difference. You may not cancel your event and re-sign up to receive a new discount either. 


A 10 minute grace period will be given to you if you are late. Failure to be on time or within the 10 minute grace period, will result in dismissal from the course without the opportunity to reschedule and no refund will be given.

Event Reschedule or Refund Policy

A refund request must be made via email to the Training Coordinator at and must fit within the guidelines below:

A 75% refund of tuition is available if you cancel at least 15 days prior to the course date.  NO EXCEPTIONS.

To reschedule your course, please contact the Training Coordinator at  with the following information:

The original email confirmation for the course that requires reschedule, AND the new date and time you are requesting. Students are only eligible to request a reschedule one time.  If you fail to attend the rescheduled course for any reason, no further rescheduling or refund will be available. 

Rescheduling will NOT be permitted if you are a no call/no show on the date of the course or fail to request a reschedule at least 10 days in advance. 

At the Training Coordinator’s discretion, a course may be rescheduled for circumstances out of your control and if you notify us prior to the beginning of the course.  A $25 rescheduling fee will apply. 

Online Classes

We do not offer refunds on any online digital product.

If you purchase the online LTC or other online course that includes a range portion, students can sign up by contacting the training coordinator at . We provide range portions within our schedule. Classes outside our monthly schedule will be considered private classes and will be charged accordingly. There is no rescheduling to the range portion once you sign up for it. Failure to show up will result in forfeiting the range portion that was included with the course and will have to pay the regular fee for a future class. We DO NOT offer any discounts for our online classes. If you use a discount code from another Online LTC provider, the system may recognize it, however we won’t and discount will be removed and must pay full price.

Cancelations or reschedule due to COVID-19

The same guidelines for refund or reschedule apply to participants who have tested positive or are exhibiting COVID-19 symptoms.

Operation Shield reserves the right to cancel or reschedule classes at any time. IF a course is cancelled or rescheduled due to circumstances beyond our control, you are eligible to reschedule for another date. IF a course is cancelled in which you are enrolled, you will be contacted at the email address you used to register. Please be sure to provide a valid email address and check your email before class for any updates.

Private Courses

Private courses that are scheduled with an organizer, MUST have all members of the party register 20 days prior to the event. Failure to do so will result in canceling the private event and rescheduling registered students to a regular scheduled course. NO REFUNDS WILL BE PROVIDED.

Package Deals & Group Discounts:

Package deals and group discounts are 100% non-refundable, at any time. 

Contact us

If you have any questions about our Terms and Conditions, please contact us:

By email: